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Careers

The Front of House (Restaurant & Bar) Manager

ESSENTIAL RESPONSIBILITIES

The Front of House (Restaurant & Bar) Manager’s duties include the following but are not limited to:

GUESTS

  • Ensuring guest experience and satisfaction. Provides direction, motivation and coaching along with coordination to ensure that the proper level of service is provided to all guests.
  • Ability to engage guests in a consistent manner.
  • Ensures the highest quality product that meets all Star Lanes standards and our guest’s expectations.
  • Understands and supports Special Events and Parties.

TEAM MEMBERS

  • Adheres to and maintains Star Lanes training procedures and standards.
  • Ensures that all team members are successfully trained.
  • Communication to team members is in a consistent and professional manner to ensure team is knowledgeable of pertinent information necessary to maintain Star Lanes standards and successfully accomplish their job duties.

FINANCIAL MANAGEMENT

The Front of House (Restaurant & Bar) Manager supports the General Manager and the AGM in all facets of the venue operation in regards to financial management, specifically:

  • Ensures that venue budgetary goals are meet
  • Works in conjunction with the GM and AGM to build the business through community involvement, marketing and networking
  • Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines
  • Monitors labor cost on a pre-shift bases along with team member’s scheduling process to ensure budgetary goals are met while maintaining appropriate staffing levels to ensure quality guest experience
  • All financial reporting is produced in a timely, accurate and thorough manner that meets Star Lanes accounting standards

A successful candidate would possess the following:

  • Minimum 3 years management experience in the Hospitality and/or Entertainment industry
  • Basic knowledge of bowling machinery a plus
  • 2 to 4 years prior service related or culinary background, or supervisory role in a high-volume food and beverage establishment.
  • Equivalent combination of the education and experience.
  • Base knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor & health codes and statues.
  • Responsible Alcohol Management & “TIPS” training.
  • Basic “POS” knowledge
  • Computer literate.

 

Join Our Team
Here at Star Lanes Polaris we are always looking for the best talent in Columbus.

Opportunities include:
Hosts               x       Servers              x           Bartenders
Control Desk   x       Game Desk       x           Pin Chasers
Bussers           x       Food Runners   x           Barbacks
Cooks              x       Dishwashers

Click below to Apply Today!

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We are interested in hearing about your talent and experience. Click here to inquire about available positions.

Star Lanes is an Equal Opportunity Employer

*As an equal opportunity employer, Star Lanes Polaris is passionate about hiring a diverse workforce & sustaining an inclusive culture. Star Lanes Polaris does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state and local laws.

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